Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
|
Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone. ...Pauline Bentley
|
All as ordered and rec,d quickly ...Chris Dulake Plumbing
|
Great service.....keep up the good work ...Adam William Polson
|
thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you ...Bryan w Bentley
|
Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...Mark Robinson
|
Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
|
Hi, Many thanks,, excellent service.
L payne ...Payne and Watkins Ltd
|
Service, product , delivery etc all very satisfactory thank you. ...Robin Kooistra
|
Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
|