While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
...Steven Morrison
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
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Very helpful in our order and delivery was as stated.
...Brian Simmons - Dudley Electrical
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Effective and efficient service from start to finish regarding the product required.
...Peter Hampton - Hampton construction
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.
...Chris Herbert - Mr
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Excellent Service Many Thanks Paul
...Paul Wakefield
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£
£80.08 
