|Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done
|corrrect part arrived on time, thx
...H W Gravell
|I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
|Great product, good communication and delivered on time - what more could you ask for
|I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|A great company to deal with. Very helpful indeed. Highly recomended.
|Could not fault excellrnt service
|Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!
...Michael F Harris
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.