On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!
...Morag Dobbin
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
...Robert Palmer
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!
...Richard Cobley
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Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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The services and shopping experience with MyTub from ordering to
delivery were 1st class
...ian boyd
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Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture.
...greg coomer
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Thank you for sending my loom part.It did arrive on time.Bob
...robert lear
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£
£80.08 
