I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james ...jac construction
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We ordered the lavatory pan late on a Thursday and it was delivered early the following Monday morning. Our builder examined it and was very pleased with quality of it. Installation is now complete and I am veery pleased with my new cloakroom. Thank you for your prompt service and delivery.
Yours faithfully,
Mrs. C.S. Petrie. ...Mrs C S Petrie
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Great service ...Rosa Hargrave
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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Excellent. prompt delivery ...Hugh Robert Graham
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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