Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again. ...Paul Rogers - Mr
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Fantastic service. Received when said and easy ordering system. Thanks ...William Payne
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards. ...Mr J C Ward
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service. ...Andrew Evans
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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