|The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
|Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.
|Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!
|We were happy with our online purchasing experience and the items arrived in good time - thank you
|thanks very much. As usual very helpful and excellent service
|A timely and eficient srvice - thank you
...Hubert John Lynch
|Good service, goods arrived on time.
...Richard G Naden
|Great service and wonderful communications. Fast and free delivery.
|I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
|Sent the wrong part 4 days after scheduled delivery date - not so good so far!