|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|An excellent service with local contact to agree delivery time--all at a reasonable price
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
|The programmer i ordered was as described, but had to wait a month before order arrived.
|I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
Nice job boys.
|Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
|Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
|Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
|mytub was very helpful with my queries and efficient throughout the whole process.