It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|Just as advertised good job
|Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
|After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
|Great service. The part did the job and peace has once again resumed in the Henshall household!
|All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others.
|Excellent service, helpful with good communication.
|Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery.
...Mr Ian McEntee
|Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub