|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|Great service with no problems. Delivered sooner than expected.
|Order arrived promptly as promised thanks for great service
|Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing.
|Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again.
|Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
|delivered as promised in good condition thanks
|Excellent service, good prices, fast delivery.
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti