Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Great service, goods arrived a day early .
...I Lowe
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend.
...Alan Richmond
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..
...Neil A Mearns
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!
...Jim Miller
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Order received and as required.
many thanks
...Gilbert Clayton - IDL Engineering Limited
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub
...Alwyn Kennedy JP
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£
£80.08 
