|Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often
...A R Kerry
|Would be happy to use again and recommend to colleagues.
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
...Mr M D Rawle
|Product fine, price ok, delivery very slow
|This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered.
|I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
|Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
|Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.