Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC. ...JOHN BRYAN
|
Excellent service, very quick delivery and very competitive prices. Recommended. ...James Poole
|
I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
|
Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again. ...Margaret Collins
|
Fast delivery at a low price.
I would recommend your company, thanks. ...Alan J. Massey
|
delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks. ...debra j shann
|
Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...John - Bethel
|
Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
|