|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Thankyou for your product which I was very pleased with
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
|Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
|Why wasnt it packaged in a box It could have got damaged in transit.
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This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
Brilliant service. I will use your company again.
... J E Hubbard
|Very efficient service!
|Really good and received in plenty of time as needed.
Would use again if needed :
Please do not send anymore emails