|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Product was exactly as described and dispatched speedily. Thanks
|Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.
|Excellent service and excellent price - well done!
|Kept informed all the time, correct item delivered on time and a good price. Thank you
|A really efficient service locating a hard to find component. Good communications and fast delivery.
|The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
|Took ages to deliver. Should have warned of this before taking payment.
------------- ------------------------- ------------
We are sorry, some times items are out of stock and can take some time for delivery.
...Mr. Andrew Coleman
|Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know