Great customer service, however the web pricing on the tube is a bit misleading ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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v.good,service
would use again ...sarah gill
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you ...Andrew Ciepalowicz
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
Regards
Peter ...Peter van Oosterom
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...Chris Pope
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