|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
|I googled this item and saw your website came up saying Â£25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe Â£7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|Very nice and sturdy unit with nice deep sink now fitted, but ... rather difficult to fit as:
a holes for plug and tap were not flat, so lots of silicone required to make neat and watertight
b only a hole on one side of the sink to secure to wall - could do with one on both sides to hold it stable
c no levelling adjusters provided on cabinet, and made unnecessarily complicated to level by having 5 fixed feet on it.
I would not buy this if I was getting someone else to fit, as they would not be able to fit it very well in the time they had allocated to the job.
Also think twice before buying a ready-assembled vanity unit if the pipework means you need to cut away the back at all - it is quite awkward to get at once assembled, whereas the parts of a self-assembly one can easily be cut o
|Order has been received and all is ok. Thankyou so much.
|Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
|THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.
| Fantastic service provided!
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|Goods arrived ok
Updates on deliverytimes useful
overall Good service