very quick service will use this company again and recomend to my friends thankyou ...mrs m henzell
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The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you. ...Pravin Gopal
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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Great service, free delivery, highly recommended. ...Ross Emmington
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Great service, thank you ...Adam Beharrell
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled ...Khaled
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you ...Charlie Elliot
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Excellent communication, efficient service, product as described ...David Trippett
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Product arrived as predicted and in order. Many thanks ...Stewart J Muir
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