|Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
Thanks for quick delivery - and conscientious messages to and fro regarding part out of stock.
Here in the West of Scotland quick delivery times are few and far between - with delays and excuses normally the order of the day!
All this is much appreciated and we will certainly use your company again in the future.
Kind regards, Lori and Roger
Craigard House Hotel
...Craigard House Hotel
|Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.
|Excellent service - as always. A pleasure to pat you on the back!
|Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
|Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A
|My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
|Item arrived , but toke a while to git here.
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.