So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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Very happy with service ...Stephen Spence
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Spares for Baxi boiler arrived safely in good time.
Many thanks ...Colin Brown
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Thank you - a very efficient service and excellent telephone support staff. ...Margaret Miller
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everything was smooth ... arrived perfect - many thanks ...mandie simon
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you. ...Sue Mitchell
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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