|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
|Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct.
|Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
|Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again.
|Great Service delivered as promised with a great price highly recommended
|Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD
|Very easy to order, fast delivery and very clear information throughout.
|Goods delivered as agreed. Excellent service. many thanks.
|order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services