I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day ...ron nicholson - kaiser permanente
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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Good service & great pricing. ...John Lees
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!! ...Martin Hall Mainteneance
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Good service good price and good timely delivery ...Jonathan Finnerty - Green Unit Limited
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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