Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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very good fast service. ...chris towle
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high. ...Clive Townley
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and iām very grateful! ...Tahir Kiyani
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Good service, some glitches on the web site ā account not behaving properly ā but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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Prompt delivery, genuine spare, many thanks ...David Gee
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