Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Very efficient and helpful thank you ...Peter Brayton
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
...Rose Gibson-Ford
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again. ...Mr John Fullerton
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