|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (Ł5.99?)
|delivered in under 24 hours, ordered at 1pm delivered next morning at 8 am, im amazed, thank you so much, not only half the price of my local plumbing centre, but super fast free delivery, would highly recomend to every one.
|Many thanks for the Valve, great communication and a great price, Many thanks
|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
|Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.
|What a Brillant service. From start to finish!! I will highly recommend this company to my friends and family. Honstly My Tub gets 5 stars and more from me. Thank you Thank you Thank you.
|Fine service, delivery as expected , in Denmark.Thanks.
|A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service.
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
|Great service from the human team, it was really knowledgeable, prompt and helpfulâ€¦.I wouldnâ€™t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like â€“ if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it