We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Very helpful service. Many thanks ...Richard Becker
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good service kept well informed thanks will use again ...Mark Gough
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I was very pleased with your service and would use you again.
...Peter Butler
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Thank you for nice service, everything was perfect.
Ragards ...Luke
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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Great service with very helpfull staff. ...James Waddell
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