Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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Item arrived quickly and was as described. Good service. ...Kirk Dranfield
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Excellent service and price. Would definitely use again. Thank you ...Derek Watts
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All as ordered and rec,d quickly ...Chris Dulake Plumbing
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Very good and prompt, using special delivery. ...Robert Millington
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thank you for a speedy delivery.we will continue to use yourselves. ...claire knight
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Prompt service and exactly as required - Thanks. ...William Gatecliff
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