Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
...Martin Tlaskal
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liked the price, service and delivery. Expect to use you again.
...Max Clark
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Excellent service at a good price very happy.
...Paul Fox
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Brilliant communication from my tub and product just the ticket!
...Leigh Murphy
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required.
...Kevin Culling
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The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.
...J W Ramsbottom Contractors LTD
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Great product, good communication and delivered on time - what more could you ask for
...Nicola White
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.
...Peter Hull
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£
£111.64 
