Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive. ...John Godfrey
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done! ...Jeff Graham
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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason ...Richard Mason
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd ...Brompton Plumbing
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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service ...Rona Barreto
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again. ...Brian Collins
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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