It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...fiona atkinson
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Thanks - very fast service with friendly and helpful staff ...Andy Phipps
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