|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|Cannot fault your service, it was much faster than I expected, thankyou very much.
|recieved order thank you for your exelent servis a plesure shopping with you
|Great service ,thank you.