|Prompt delivery and goods as described. Many thanks!
...John M Hall
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
|Once again, goods delivered speedily and on the specified day.
|Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.