the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Efficient ordering and delivery thanks ...Jackie McQuiston
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done. ...Graham Wright
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Great value,quick delivery and good communication thanks. ...Mr Ian Pickup
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Excellent service.
Free delivery
Hassle free ...D Bailey
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you ...Bryan w Bentley
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you ...AJS Heating
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience! ...Margaret Pringle
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First class service and a very speedy delivery with a quality part. Highly recommended ...sean kennedy electrical sevices
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