I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley ...Turnleys Ltd
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say! ...J H Edwards
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Thank you - a very efficient service and excellent telephone support staff. ...Margaret Miller
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress. ...Bob Harley
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Great customer service, however the web pricing on the tube is a bit misleading ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience! ...Margaret Pringle
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy ...MRS V A PARDY
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