email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
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Kept me informed all the time of progress of order good coms
...Reg Batcheler
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Very prompt service. The only thing there was not an invoice in the box.
...Elizabeth Logan
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
...Julie Lloyd
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
...Danny Papandreou
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks.
...Adedapo Olugbile
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Arrived as described.
Would use again and recommend to others.
Many Thanks
...Angus Woolley
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The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs.
...Jill Bull - Inclusive Care
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£
£9.78 
