Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.
...Trevor Handley
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Hi - confirmation that our order arrived safely. Thanks
...Steven Blower
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Excellent service, delivered as promised. Very happy.
...Ali Akademir
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.
...Dion Stuart
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A very good service.
...Mr.K. Goodland
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fantastic delivery and service
thank you very much
...nicola chalmers
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
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Very Good service Thank You
...Bean on the Run LTD
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin
...Colin Spoor
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£
£9.78 
