Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!... ...Cameron McDowall
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again... ...Jenni Dent
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Great service. You helped me get the right product, answered my questions and delivered the goods on time.... ...Doug Farmer
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you... ...Peter
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!... ...Maurice Whitehead
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!... ...Marine Construction Management
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. ... ...Christopher Peters
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help.... ...D. Muir
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