This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks
...David Jones - Mr
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good prompt service at a competetive price.
...Paul Wagstaff
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter
...PETER BARRETT
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
...Helen
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Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.
...simon mead
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.
...Angela Robertson
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises.
...Debbie Cornelius
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Great service. Highly recommended. Superfast despatch
...alan downes
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted .
...jon diver
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£
£24.25 
