Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal. ...John Wakefield
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Great feedback and prompt delivery. ...Allan BC Duffus
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price. ...d collison
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Good service and prices. Ordered heated mirrors and a shower screen. Delivery slightly delayed, initially notified of this. Then had to email to find out if order had arrived at depot. It had, but depot glasgow did not have a van going out to Stirling. To get the goods to me depot sent some one out in their own car to ensure I had the goods in time for my bathrooms refit. Goods arrived in perfect condition. Was very pleased. ...M Thompson
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I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
Really pleased.
Thanks ...Judith Landells
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service. ...Aubrey Poole
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
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Delivered my item as per the description and on the date advised. Great price too. ...Julie Lacey
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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