after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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Item delivered as specified ...Keith Hale
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!! ...nicholas burns
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks. ...stephen jones
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy! ...Dave
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excellence service and a prompt delivery, would use again ...paul redford
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