Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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The goods arrived on time but just took to long to arrive. It took a week for delivery.
...Paul Casey - Central Heat Pumps Ltd
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan
...M I MacMillan
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Easy ordering system and speedy delivery
Thank you
...Tracy Boulton
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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A really efficient service locating a hard to find component. Good communications and fast delivery.
...Allen Hardman
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Fantastic service thanks so much 100%
...james wilson
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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£
£24.25 
