after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find. ...Alpin MacGregor
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Excellent service with good communication throughout. ...Stephen Webster
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text ...stephen - SW Mechanical Ltd
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Very good and prompt, using special delivery. ...Robert Millington
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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Good delivery, products received in good condition, all as ordered.
Good service ...Southcroft Engineering Co Ltd
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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