Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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First Class! ...Mrs A Emmett
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Thank you for the quick service. ...Keith N Eyre
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line ...Paul
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Great service, thanks ...paul humphreys
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Excellent service throughout. ...David Fursland
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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wonderful service in all respects. Would definately use again and also recommend. ...Anastasia Aylward
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Very helpful service. Many thanks ...Richard Becker
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...mike chmiel plumbing services
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