Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up. ...Graham Woods
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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Thank you so much for the quick delivery. good service. ...Hayley Pugh - Supermarket Alliance Ltd
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!! ...Philip Gould
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
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