Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub
...t.d.taylor
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Delivered as stated and am happy with service overall
...Ralph Nader
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Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you
...A GEORGIOU - burngas
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Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
...Jonathan Wilde
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
...R.A.Yates
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
...Paul Hodgins
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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£
£24.25 
