Fantastic service thanks so much 100% ...james wilson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN ...Laurence Forrester
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager, ...Bryan Mead - MK City Plumbing and Heating Ltd.
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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You have cancelled my order without explaining why ...Colin Harrison
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Many thanks delivering package on the date as stipulated. ...Dr Harry Eccles
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
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