Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Great customer service and amazing delivery speed. Very impressed.
...Juan Jose Carlier - Inter-American development Bank
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The order was delivered in time and in good condition.
Thanks,
Miriam.
...Miriam Leonard
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Pump easy to find with very prompt delivery. Good service
...Phil Daniels
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you.
...Stephen Watts
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Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE.
...Vinroy Blackwood
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.
...Joan Muir
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£
£24.25 
