Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Very happy with service and product. ...Enigma Interactive Ltd
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Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done. ...Graham Wright
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excellence service and a prompt delivery, would use again ...paul redford
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Hi..
I received my order nextday,,: thank you. ...arkersel
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...ANTHONY NASH
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