Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
|
Prompt, efficient and cost efficient service and products
...G D Hudson
|
Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey
...nigel bailey
|
Excellent communication throughout right through to delivery. Keep up the excellent service
...Jason Nutkins
|
I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
|
Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
|
Goods as described and delivered as promised. Excellent service.
...William Paul Down
|
One part out of stock so a short delay, but great comms and great prices. Thank you !
...Crosshill Services
|
Very fast delivery, All parts delivered as per order.
Thanks for your help
...Paul Stephenson
|
£
£24.25 
