We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with.
...Ronald Shore-Marston
|
Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
|
arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
|
I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
...Andrew Heyes
|
Good service. Arrived as ordered.
...Aylesbury House
|
Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date.
...NRG Solutions
|
To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price.
...Thomas Decombo
|
I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.
...Gordon Scott
|
Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.
...Sandra Pierson
|
£
£24.25 
